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Telephone:
07519 098028 | 07519 098028
79 Morland Road, Croydon, Surrey, CR0 6HA

Customer reviews of Lucky Dale

At Lucky Dale we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Lucky Dale

Lucky Dale
5
4.3

All 127 customer reviews

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  • 5

    You’ve found your garage!! Excellent!

    By Debbie F on 15 October 2024 | Purchase not verified

    Flawless service from start to finish. Bought a Ford Ranger from them and from having a large range of options, giving great advice, answering endless questions and being super flexible made this process easy and stress free. Undoubtedly the best car dealership I’ve ever bought a car from and can’t recommend them enough! If you need a truck..you’ve found your garage!

    Reply from Lucky Dale on 15/10/24

    Thank you for your kind words, We appreciate your feedback and are happy to assist


  • 5

    Ford Wildtrack

    By Anonymous on 15 October 2024 | Purchase not verified

    Amazing customer service and genuine people at the establishment. Bought my first truck and was helped through every step of the process. As a marine engineer it was a breath of fresh air to meet a dealership so open and honest about the vehicles condition. Brilliant company and customer service, will definitely be returning.


  • 5

    Advert was inaccurate

    By Anonymous on 15 October 2024 | Purchase not verified

    Car was advertised with full service. But it didn’t have one. I drove nearly 2 hours to see it despite the staff being unhelpful on the phone and wished I hadn’t bothered as the advert was inaccurate.


  • 5

    Great service.

    By Jodie W on 14 October 2024 | Purchase not verified

    Great customer service, really pleased. Well organised, good attention to detail and plenty of time taken to give us information and advice. Competitively priced car too.


  • 5

    First Class Service

    By Suzanbe R on 14 October 2024 | Purchase not verified

    First class service from everyone at Lucky Dale cars Ltd and to have the car an Audi Q3 arrive in Aberdeen for us was a huge help. Thanks so much everyone we will certainly recommend you


  • 5

    Exceptional Service

    By Imran A on 14 October 2024 | Purchase not verified

    Purchased a BMW X6 3 weeks ago, im really happy with the purchase the vehicle was described honestly, the guys treated me and my wife with respect an honesty, i must say there customer service is spot on, i will definitely recommend these guys. I will be using this garage in the future.


  • 5

    Excellent Service

    By Lucian H on 14 October 2024 | Purchase not verified

    Just purchased my dream Jag today . Nice selection of cars, honest bunch of lads explained everything in detail and will recommend the dealership. The hand over checklist is even more detailed then some of the main dealers. Keep up the good work Lucky Dale Cars Ltd


  • 5

    Great car Audi A6. As described. Worth it.

    By Sajid B on 14 October 2024 | Purchase not verified

    Great customer service. Well presented vehicles. Friendly atmosphere.


  • 5

    Excellent service

    By Cliff M on 14 October 2024 | Purchase not verified

    It was indeed pleasure buying Car From lucky dale . They made the experience so perfect . Truely professional with human touch . explain each and everything before taking the car out of the yard.


  • 5

    Naver use then

    By Naveed A on 14 October 2024 | Purchase not verified

    Bought avensis from them wich was horrible involved in accident they didn’t mention. Log book was not genuine. Mileage was fake .when I took it to garage for service they find out car was riped from back and involved in big accident worth of 5,500 car didn’t last even a year.

    Reply from Lucky Dale on 02/11/17

    Dear Sir, Thank you for your purchase, you have given your review which we appreciate but it is misguiding to our potential customers. Log Books are always original documents and are provided by DVLA. We are professional registered dealers and we can loose our licence if we alter mileage or hide faults on the car just to make sales and we still have HPI clear report for the vehicle sold to you. Any cars we sell is not worth carrying this risk for, we have annual checks done by different departments including government in order to retain our licence as traders. We are thankful for your review but please double check the facts before making any allegations. Your car is being commercially driven and you have informed us that you had the car involved in two accidents since the purchase. We are happy to help as long as independent source can justify your allegations. Many thanks


Lucky Dale