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020 80338958 | 07441 909524
121 Canterbury Road, Croydon, Surrey, CR0 3HH

Customer reviews of Lucky Dale Cars Ltd

At Lucky Dale Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Lucky Dale Cars Ltd

Lucky Dale Cars Ltd

All 124 customer reviews

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  • 5

    Waste of my time

    By Steve P on 09 May 2021 | Purchase not verified

    I wasted my day driving 160 miles to see a dirty car with the wrong wheels fitted with mismatching tyres, one rear on the limit the other rear was a run flat which was the only one fitted to the car and an mot failure mixing types of tyres.The tyres on the car were not the tyres shown on the car in the advert. Tools, first aid kit, tyre inflator all missing. The service history wasn’t logged correctly into the car and missing dates, nothing added up and it felt like a made up history. The car is 3 years old but seemed more like 10 years old. Scruffy yard, doesn’t give you confidence to spend money. For £33500 you expect a lot more.

  • 5

    Bought sons first car from here

    By Emma W on 06 May 2021 | Purchase not verified

    We recently bought a car from Lucky Dale for my 18 year old son as his first car. The dealership were very friendly, approachable and helpful. Unfortunately there was a problem with the car but the garage addressed the problem immediately and I was 100% satisfied with how they dealt with the situation.

  • 5

    Good car, great service

    By Phil T on 11 September 2020 | Purchase not verified

    I bought a BMW 5 Series from Lucky Dale Cars earlier this week. They are a very nice bunch who provided great service. No hard sell - the buying experience was very good. The car is great too and exactly as the advert suggested.

  • 5

    The most excellent experience

    By Fiona C on 20 August 2020 | Purchase not verified

    We contacted them in order to purchase a new car and exchange our old one. We have done this many times, this is the best experience we have ever had. It was so easy and I have to say the most professional customer service. We would like to thank the staff who were wonderful warm and caring. When We wish to part exchange again We will definitely use Lucky Dale again. Thank you for your fabulous customer service.

  • 5

    Great buying experience

    By Bruce T on 13 August 2020 | Purchase not verified

    Absolute pleasure to deal with. Great selection of high end cars. Normally I only buy from main dealers but am very happy with the purchase of a BMW Touring. Part Exchanged my previous car. It was a fair deal. They go through every aspect of your purchase with you so you can be sure everything is good to go.

  • 5

    5 Star experienced service!

    By Sophie P on 10 February 2020 | Purchase not verified

    We were given plenty of time to take the car for a test drive, there was no rush in having the test drive and the man wanted to make sure that the car was right for us. I was shown around the car and how to use the features of the car which I didn't expect and was really helpful. They made sure that the car had no damage on it at all and if so I was aware of it and we were given the option to get an excellent deal on the warranty of the car. For a first time buyer or an experience buyer i would totally recommend!

  • 5

    Be wary, but don’t avoid

    By James E on 08 November 2019 | Purchase not verified

    I had a brief involvement with this business on one car, which did raise some concerns resulting in me not progressing to purchase. After an RAC inspection raised a number of issues, they were very reluctant to agree to send the car for a manufacturer approved check up. If they had nothing to hide and the car was as perfect as they were suggesting, what were they worried about? Also they wouldn’t agree to reduce price based on a number of other minor faults. I’m sure they have some decent stock, and other reviews appear to be positive, so maybe just a bad example (no one is perfect) I wouldn’t say avoid, but be wary.

  • 5

    Great Experience

    By Salman H on 16 August 2019 | Purchase not verified

    I had a wonderful experience, people at Lucky Dale Cars are very informative and friendly. I definitely recommend them.

  • 5


    By John C on 08 June 2019 | Purchase not verified

    I bought a Q5 audi a month of bought had engine problems then I got lucky dale and never answered the mails, the warranty was not responsible for the damages because according to the warranty this car is not in a state for sale, repair price £6900

  • 5


    By ERIC L on 03 January 2019 | Purchase not verified

    i recently bought a black Mercedes E-class E350 CDI 2011 model from Lucky dale cars and the experience was incredible.The sales guy Mr Faaz helped provide me the a great price including everything I was looking for. They were upfront and honest about everything and went way out of their way to make sure all of my needs were met. If you are shopping in moden area, then I would strongly recommend you check them out. Faaz is extremely knowledgeable, friendly and patient in the whole process, and explicitly explains all the fees /taxes that may apply. Even if they don't have the car on their lot, they will do everything they can to get it delivered for you. special thanks to the management and Imran who went out of his way to deliver the car for me at Port Tlbury. will be going to buy another unit from them in february