By Emma W on 06 May 2021 | Purchase not verified

We recently bought a car from Lucky Dale for my 18 year old son as his first car. The dealership were very friendly, approachable and helpful. Unfortunately there was a problem with the car but the garage addressed the problem immediately and I was 100% satisfied with how they dealt with the situation.

By Phil T on 11 September 2020 | Purchase not verified

I bought a BMW 5 Series from Lucky Dale Cars earlier this week. They are a very nice bunch who provided great service. No hard sell - the buying experience was very good. The car is great too and exactly as the advert suggested.

By Fiona C on 20 August 2020 | Purchase not verified

We contacted them in order to purchase a new car and exchange our old one. We have done this many times, this is the best experience we have ever had. It was so easy and I have to say the most professional customer service. We would like to thank the staff who were wonderful warm and caring. When We wish to part exchange again We will definitely use Lucky Dale again. Thank you for your fabulous customer service.

By Bruce T on 13 August 2020 | Purchase not verified

Absolute pleasure to deal with. Great selection of high end cars. Normally I only buy from main dealers but am very happy with the purchase of a BMW Touring. Part Exchanged my previous car. It was a fair deal. They go through every aspect of your purchase with you so you can be sure everything is good to go.

By Sophie P on 10 February 2020 | Purchase not verified

We were given plenty of time to take the car for a test drive, there was no rush in having the test drive and the man wanted to make sure that the car was right for us. I was shown around the car and how to use the features of the car which I didn't expect and was really helpful. They made sure that the car had no damage on it at all and if so I was aware of it and we were given the option to get an excellent deal on the warranty of the car. For a first time buyer or an experience buyer i would totally recommend!

By James E on 08 November 2019 | Purchase not verified

I had a brief involvement with this business on one car, which did raise some concerns resulting in me not progressing to purchase. After an RAC inspection raised a number of issues, they were very reluctant to agree to send the car for a manufacturer approved check up. If they had nothing to hide and the car was as perfect as they were suggesting, what were they worried about? Also they wouldn’t agree to reduce price based on a number of other minor faults. I’m sure they have some decent stock, and other reviews appear to be positive, so maybe just a bad example (no one is perfect) I wouldn’t say avoid, but be wary.

By Salman H on 16 August 2019 | Purchase not verified

I had a wonderful experience, people at Lucky Dale Cars are very informative and friendly. I definitely recommend them.

By John C on 08 June 2019 | Purchase not verified

I bought a Q5 audi a month of bought had engine problems then I got lucky dale and never answered the mails, the warranty was not responsible for the damages because according to the warranty this car is not in a state for sale, repair price £6900

By Pavel L on 16 February 2019 | Purchase not verified

I bought i car from this dealer Audi A7 two of the alloys was damaged wiht cracks and after one month and half gearbox broke down wich gonna cost me to repair 4300£ and as well its has oil leak. I called dealer and asked for help to repair the gearbox but like i see i will be ignored.

Reply from Lucky Dale Cars Ltd on 08/06/19

Dear Sir, Thank you for your review, unfortunately you have not made any contact with our office and given any details of issues with the car, we can assist if you contact us directly and discuss. Many thanks

By ERIC L on 03 January 2019 | Purchase not verified

i recently bought a black Mercedes E-class E350 CDI 2011 model from Lucky dale cars and the experience was incredible.The sales guy Mr Faaz helped provide me the a great price including everything I was looking for. They were upfront and honest about everything and went way out of their way to make sure all of my needs were met. If you are shopping in moden area, then I would strongly recommend you check them out. Faaz is extremely knowledgeable, friendly and patient in the whole process, and explicitly explains all the fees /taxes that may apply. Even if they don't have the car on their lot, they will do everything they can to get it delivered for you. special thanks to the management and Imran who went out of his way to deliver the car for me at Port Tlbury. will be going to buy another unit from them in february