By Anonymous on 18 November 2021 | Purchase not verified

Car was advertised with full service. But it didn’t have one. I drove nearly 2 hours to see it despite the staff being unhelpful on the phone and wished I hadn’t bothered as the advert was inaccurate.

By J B on 10 September 2021 | Purchase not verified

Very professional. I bought a E class Mercedes and I love it. Will use this company again when it’s upgrade time.

By Steve P on 09 May 2021 | Purchase not verified

I wasted my day driving 160 miles to see a dirty car with the wrong wheels fitted with mismatching tyres, one rear on the limit the other rear was a run flat which was the only one fitted to the car and an mot failure mixing types of tyres.The tyres on the car were not the tyres shown on the car in the advert. Tools, first aid kit, tyre inflator all missing. The service history wasn’t logged correctly into the car and missing dates, nothing added up and it felt like a made up history. The car is 3 years old but seemed more like 10 years old. Scruffy yard, doesn’t give you confidence to spend money. For £33500 you expect a lot more.

By Emma W on 06 May 2021 | Purchase not verified

We recently bought a car from Lucky Dale for my 18 year old son as his first car. The dealership were very friendly, approachable and helpful. Unfortunately there was a problem with the car but the garage addressed the problem immediately and I was 100% satisfied with how they dealt with the situation.

By Phil T on 11 September 2020 | Purchase not verified

I bought a BMW 5 Series from Lucky Dale Cars earlier this week. They are a very nice bunch who provided great service. No hard sell - the buying experience was very good. The car is great too and exactly as the advert suggested.

By Fiona C on 20 August 2020 | Purchase not verified

We contacted them in order to purchase a new car and exchange our old one. We have done this many times, this is the best experience we have ever had. It was so easy and I have to say the most professional customer service. We would like to thank the staff who were wonderful warm and caring. When We wish to part exchange again We will definitely use Lucky Dale again. Thank you for your fabulous customer service.

By Bruce T on 13 August 2020 | Purchase not verified

Absolute pleasure to deal with. Great selection of high end cars. Normally I only buy from main dealers but am very happy with the purchase of a BMW Touring. Part Exchanged my previous car. It was a fair deal. They go through every aspect of your purchase with you so you can be sure everything is good to go.

By Sophie P on 10 February 2020 | Purchase not verified

We were given plenty of time to take the car for a test drive, there was no rush in having the test drive and the man wanted to make sure that the car was right for us. I was shown around the car and how to use the features of the car which I didn't expect and was really helpful. They made sure that the car had no damage on it at all and if so I was aware of it and we were given the option to get an excellent deal on the warranty of the car. For a first time buyer or an experience buyer i would totally recommend!

By James E on 08 November 2019 | Purchase not verified

I had a brief involvement with this business on one car, which did raise some concerns resulting in me not progressing to purchase. After an RAC inspection raised a number of issues, they were very reluctant to agree to send the car for a manufacturer approved check up. If they had nothing to hide and the car was as perfect as they were suggesting, what were they worried about? Also they wouldn’t agree to reduce price based on a number of other minor faults. I’m sure they have some decent stock, and other reviews appear to be positive, so maybe just a bad example (no one is perfect) I wouldn’t say avoid, but be wary.

By Salman H on 16 August 2019 | Purchase not verified

I had a wonderful experience, people at Lucky Dale Cars are very informative and friendly. I definitely recommend them.