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Telephone:
07519 098028 | 07519 098028
79 Morland Road, Croydon, Surrey, CR0 6HA

Customer reviews of Lucky Dale

At Lucky Dale we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Lucky Dale

Lucky Dale
5
4.5

All 127 customer reviews

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  • 5

    Very reliable and trust worthy

    By Muhammad A on 14 October 2024 | Purchase not verified

    Good customer service, they marked and checked the sheet before delivering the keys. Very professional and would highly recommend.


  • 5

    PimpyourridewithLDCLtd

    By Ahmed R on 14 October 2024 | Purchase not verified

    It was a wise decision to choose Lucky Dale Cars Ltd for selection of my new ride. It was a win-win deal. I strongly recommend y'all to try it if you are looking for a new vehicle.


  • 5

    Great Dealership

    By Saif J on 14 October 2024 | Purchase not verified

    I was given great treatment and enough time to answer all my questions. It’s been a month now and I love my new Audi Q7. Great Car


  • 5

    Excellent Service

    By Ali K on 14 October 2024 | Purchase not verified

    Excellent service from the dealership. Customer satisfaction is their priority.


  • 5

    Great Experience

    By Salman H on 14 October 2024 | Purchase not verified

    I had a wonderful experience, people at Lucky Dale Cars are very informative and friendly. I definitely recommend them.


  • 5

    Rubbish terrible

    By David H on 14 October 2024 | Purchase not verified

    Bought an audi a4 from this dealer 2 and half months ago and have had nothing but trouble with it climate control not working sold to me with both rear springs broken that i found out about after 2 months of owning car how it passed mot i dont know have spoken to dealer all he says is check the warnaty paid out £500 on it now new springs new suspension covers sorting out climate control.No way would i recommend this dealer if you get a car from here get it checked by an independent mechanic before you buy

    Reply from Lucky Dale on 29/10/17

    Thank you for your review Sir, At the time of purchase like you said Audi had a passed MOT, and upon your request we did fix the climate control that you checked yourself before driving it away. We get our cars checked thoroughly by an independent mechanic (BMW and Mercedes Specialist) before the cars are advertised to find any underlying faults unknown to us. We are sorry to hear that you are having problems with the car, it is 13 years old vehicle and our records show that you have test driven same car 2 times before the purchase & have used our services post purchase. It is not a legal obligation to provide a warranty with every car but we provide it as a due diligence with no extra cost. However, having said that you have owned the car for two & half months and if faults are appearing now then it could be anything i.e., how car is driven and managed. First time any of our staff has come across the mentioned issue is through this painful review, We are happy to help.


  • 5

    5 Star

    By Zagum A on 14 October 2024 | Purchase not verified

    My first time using Lucky Dale Cars and very professional service by all staff who dealt with myself and wife, making the experience of buying a car a pleasure.


  • 5

    fantastic dealer

    By Bertin K on 14 October 2024 | Purchase not verified

    recently purchased lexus RX450H from lucky Dale Cars .its drive fantastic no problem at all their customer services also superb . I will personally recomand this dealer as fantastic


  • 5

    Friendly, professional, speedy service.

    By Andy W on 14 October 2024 | Purchase not verified

    No problems at all, very good experience. The car was exactly as described and sensibly priced too. The guys did the paperwork quickly and completed a pre-sale checklist with me on site - also included was a full MOT, a service and a warranty. I think I was there for no more than 45 minutes (including a decent test drive) - but even so it never felt rushed, just professionally handled. I would use them again.


  • 5

    Must Recommend

    By A P on 14 October 2024 | Purchase not verified

    I went to purchase an Audi Q7 from Lucky Dale Cars, their knowledge and thorough procedure answered all my questions on the day. Really impressed and satisfied must recommend.


Lucky Dale